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At Pet Rescue Network, we are committed to protecting your privacy. This SMS privacy policy explains how we collect, use, and protect your information when you interact with us via text messaging (SMS/MMS).
1. Information we collect
When you opt in to receive SMS messages from Pet Rescue Network, we may collect the following personal information:
Your mobile phone number
Your name (if provided)
Any information you provide in your message responses
Message delivery and interaction data (e.g., timestamps, status)
2. How we use SMS information
We use your SMS data to:
Send transactional or account-related messages (e.g., order updates, appointment reminders)
Respond to your inquiries or support requests
Analyze message delivery and engagement to improve our services
3. Sharing your information
Pet Rescue Network does not sell or share your SMS opt-in data with third parties for their marketing purposes.
We may share your information with trusted service providers who help us deliver our SMS messaging services, such as:
SMS gateway providers
Phone carriers
Customer support platforms
These vendors are contractually obligated to keep your information secure and only use it to provide services to Pet Rescue Network.
4. Your choices & rights
You can opt out of SMS messages at any time by replying “STOP” to any message. After you opt out, you will no longer receive text messages from us unless you opt in again.
To request access to or deletion of your SMS-related data, please contact us at petrescuenetworkstl@gmail.com.
5. Data security and retention
We implement reasonable technical and organizational measures to protect your personal data. SMS data is retained only as long as necessary to fulfill the purposes outlined above or to comply with legal obligations.
6. Changes to this policy
We may update this SMS privacy policy periodically. If we make material changes, we’ll notify you via SMS. Continued use of our SMS service indicates your acceptance of the revised policy.
7. Contact us
If you have any questions about this policy or your SMS data, please contact us at:
Pet Rescue Network
petrescuenetworkstl@gmail.com

P.O. Box 1434   High Ride, MO 63049

Terms and Conditions of SMS

You will receive periodic messages from Pet Rescue Network.  Message frequency may vary.  Reply STOP to unsubscribe or HELP for assistance, email or phone #.  Standard messaging and data rates may apply.  For more information, see our privacy policy stated above.

  • Opting in: By agreeing to  our SMS program, you consent to receive informational messages via text.  Message and data rates may apply.  Frequency may vary.
  • Opting Out: To sop receiving texts, reply STOP to any message.  You may receive a confirmation text upon opting out.  Only these exact commands will be honored. 
  • Program Description: Messages may include updates and adoption related information.
  • Cost and Frequency:  Standard messaging and data rates apply.  Message frequency varies based on your engagement.
  • Support:  For help, reply HELP to any message or email petrescuenetworkstl@gmail.com.  Opt-outs must be done via text.